Due to the COVID-19 pandemic our support staff is working remotely from their homes. We continue to offer support during our normal business hours –  Mon – Fri, 7:00 to 3:30 PDT 

Email will be the best way to access our support team:   support@action-training.com  
You may also call (800) 755-1440 Ext. 2

Please note –  there could be a delayed response but we WILL get back to you as quickly as we can.  Meanwhile, below are some solutions to some common questions that may help you.

Thank all of you for the work that you do. Please stay safe!


Quick self help –


FAQs – the most common ATS Online questions answered here


Administrator Tutorial –


Learner Tutorial –


IVP Tutorial –



Documents that you can download –


ATS Online Best Practices          ATS CAPCE Accredited Courses reporting process



Contact Support –


support@action-training.com  (Anytime)  (800) 755-1440 Ext. 2  (Mon – Fri, 7:00am to 3:30pm PDT)


All Iluminar products are end of life and are no longer supported



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