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Due to the COVID-19 pandemic our support staff is working remotely from their homes. We will continue to offer support during our normal business hours –  Mon – Fri, 7:00 to 3:30 PST (except major U.S. holidays)

Email will be the best way to access our support team: support@action-training.com  
You may also call (800) 755-1440 Ext. 2 Please note –  there could be a delayed response, but we will get back to you as quickly as we can. 

Meanwhile, below are some solutions to some common questions that may help you.


Quick self help –


FAQs – the most common ATS Online questions answered here


Administrator Tutorial –


Learner Tutorial –


IVP Tutorial –



Documents that you can download –


ATS Online Best Practices          ATS CAPCE Accredited Courses reporting process



Contact Support –


support@action-training.com  (Anytime)  (800) 755-1440 Ext. 2 – Mon – Fri, 7:00am to 3:30pm PST (except major U.S. holidays)


All Iluminar products are end of life and are no longer supported